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FREQUENTLY ASKED QUESTIONS

We offer Free next day delivery if ordered before 2 pm, if you order is placed at a weekend it will be sent out next day delivery on Monday and will be with you Tuesday

You can make payment by using either a credit or debit card or your paypal account. We accept Visa, Visa Electron, Maestro & Mastercard.

Paypal are the card processing company who we have instructed to take payment on our behalf, they are rated amongst the market leaders in secure payment processing, over 32,000 other UK businesses have also contracted them, Paypal is level 1 PCI DSS compliant and is an active member of the Payment Card Industry Security Standards Council, so you can be confident that your purchase data is safe.

Further details can be found at: http://www.paypal.com

We utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it.

This technology includes the following features:

  • Authentication – this assures your browser that your data is being sent to the correct computer server and that the server is secure.
  • Encryption – this encodes the data so that it cannot be read by anyone other than the secure server.
  • Data Integrity – this checks the data being transferred to ensure it has not been altered.
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